K2United
K2United houses K2Share and CareerSafe, two brands with a common purpose to create solutions so those we serve thrive.
Account Executive – Midwest Region
Location
Illinois + 2 moreAll locations: Illinois, Michigan, Missouri
Posted
45 days ago
Salary
$70K - $76K / year
High SchoolEnglish
Job Description
• Help ensure clients receive timely, thoughtful, and accurate support
• Support smooth onboarding and ongoing client interactions
• Maintain accurate client records and documentation that internal teams rely on
• Identify potential issues early and escalate them appropriately
• Contribute to consistent execution of Customer Success processes
• Strengthen collaboration across Customer Success, Sales, and Operations
• Play a direct role in client satisfaction, retention, and long-term success
Job Requirements
- Strong communication skills, both written and verbal
- High attention to detail and accuracy
- Ability to manage multiple tasks and priorities effectively
- Comfort working within defined processes and systems
- Collaborative mindset and willingness to support team goals
- Strong sense of ownership and follow-through
- Ability to learn new tools, systems, and processes quickly
- Up to 15% travel
- Preferred (but not required): Experience in Customer Success, sales, education or client-facing roles
- Familiarity with CRM systems or customer management tools
- Experience working in a team-oriented, fast-paced environment
Benefits
- 401(k) plan with employer matching contributions
- Low-cost, comprehensive medical benefits for employees and their families
- Flexibility for those needing time off for jury duty, voting, military leave, etc.
- Wellness stipend program (includes fitness reimbursement program)
- Tuition stipend
- Casual dress work environment
- Technical training and certifications as required
- Any of our CareerSafe Online training courses for free to employees and their immediate family
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