ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Inside Sales Representative
Location
United States
Posted
12 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Sales Agents receive inbound telephone calls (no outbound calling) as a result of various ADT marketing and partner campaigns. Engage with interested Security and Smart Home customers to close sales and schedule install appointments with our ADT Field employees.
- Answer new and existing customer phone calls while following sales processes.
- Consultatively work with customers to close sales by gathering information, determining needs and scheduling installation appointments.
- Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.
Qualifications
- One year of sales experience preferred.
Requirements
- Proven sales ability and closing skills.
- Strong listening skills used to conduct needs analysis.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
- High school diploma or GED.
Benefits
- Unlimited earning potential with uncapped commissions.
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement).
- Paid Time Off (up to 120 hours in the first year).
- Career growth opportunities.
- 5 Weeks paid training.
- No cold calling.
- Access to healthcare benefits, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off (PTO).
- 6 paid holidays.
Company Description
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customers every day. Our continuous innovation, advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we.
Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Job Requirements
- One year of sales experience preferred.
- Proven sales ability and closing skills.
- Strong listening skills used to conduct needs analysis.
- Excellent problem solving and communication skills.
- Ability to multi-task while speaking to prospects.
- High school diploma or GED.
Benefits
- Unlimited earning potential with uncapped commissions.
- Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement).
- Paid Time Off (up to 120 hours in the first year).
- Career growth opportunities.
- 5 Weeks paid training.
- No cold calling.
- Access to healthcare benefits, short-term and long-term disability coverage, life insurance, wellbeing benefits, and paid time off (PTO).
- 6 paid holidays.
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