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Role Description

You will be responsible for working cross functionally with business and technical Oscar stakeholders and representing the needs and interests of the department in company wide strategic initiatives and in solving business problems related to internal processes with a key focus on the knowledge management program.

• Lead the design, optimization, and implementation of processes and improvements to operations to support achieving organizational goals.
• Collect and document business requirements.
• Build and manage project plans.
• Document key project decisions.
• Manage project governance.
• Apply frameworks.
• Analyze data.
• Develop and communicate risk mitigation strategies across disparate initiatives and stakeholders.

You will report into the Associate Director, MPSO - Optimization.

Requirements

• A bachelor's degree or 3+ years commensurate experience.
• 3+ years of experience with knowledge management, content management systems, and collaboration tools with demonstrated ability to implement new features and troubleshoot system functionality.
• 3+ years of work experience in operations, health insurance, or data analysis.
• 2+ years of experience with end-to-end project management.
• 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures.

Bonus Points

• Bachelor's degree in Engineering, Business Administration, or other related field.
• 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools.
• Experience in Java, HTML, or similar coding languages used to structure web pages and content.
• 2+ years of experience with process improvement methodologies such as Lean, Six Sigma and/or Theory of constraints.

Benefits

• Medical, dental, and vision benefits.
• 11 paid holidays.
• Paid sick time.
• Paid parental leave.
• 401(k) plan participation.
• Life and disability insurance.
• Paid wellness time and reimbursements.