• Build and lead a Solution Engineering team embedded within Product Engineering. • Partner closely with Customer Success and Commercial teams to unblock implementations and accelerate customer outcomes. • Deliver short-term technical initiatives that enable field teams and support active customer engagements. • Collaborate directly with customers on complex DocV integrations and deployment challenges. • Develop targeted features, prototypes, and integrations that accelerate adoption of new DocV capabilities. • Identify and address integration-related technical debt to improve reliability, stability, and operational robustness. • Establish a strong feedback loop between customers, Customer Success, Product, and Engineering teams. • Collaborate with Backend and Frontend teams to transition validated solutions into the core product roadmap where appropriate. • Anticipate recurring customer and field needs and drive scalable, repeatable solutions.