• Be an advocate and resource for employees, serving as a first point of contact for questions and day-to-day support • Partner with the broader Employee Experience team to design and drive initiatives that strengthen engagement, culture, and recognition • Help build, facilitate, and iterate on employee programs such as orientation, management training, and People Ops initiatives, as well as diversity, equity & inclusion work • Ensure a cohesive, values-aligned employee experience across the organization by connecting feedback from the business back into our programs and processes • Serve as the primary People Business Partner for assigned functions, building strong relationships with leaders and managers as a thought partner on people strategy, org design, and change management • Coach leaders and managers on feedback, development, performance, and difficult conversations, helping them build inclusive, high-performing teams • Provide guidance and support during key people programs (growth cycles, talent reviews, compensation and promotion cycles, engagement surveys), ensuring consistency, fairness, and manager readiness • Use data, insights, and listening to diagnose issues and co-create solutions with your client groups, balancing business needs with a great employee experience • Create, maintain, and improve People Ops templates, documentation, workflows, and playbooks so they are simple, clear, and easy to use • Maintain employee data, systems, documentation, and processes with a focus on accuracy, scalability, and usability • Act as a point of contact for employee immigration processes and collaborate closely with Sift’s immigration counsel • Proactively identify opportunities to simplify, automate, or clarify People processes, contributing to our goal of 'working smarter, not harder.' Continuously apply innovations such as advanced workflows, automation, and AI utilization • Support periodic and ongoing compliance tracking and reporting; maintain a strong working knowledge of relevant employment laws to help reduce risk and ensure compliance • Partner with third-party vendors to administer benefits, leaves of absence, and PEO employee workflows