• Define, own, and execute the enterprise CMDB and Asset Management strategy on the ServiceNow platform. • Design and govern the CMDB data model, including CI classes, relationships, standards, and lifecycle management. • Establish and maintain policies, processes, and controls to ensure CMDB and asset data accuracy, completeness, and long-term integrity. • Lead integrations with authoritative data sources such as ServiceNow Discovery, Service Mapping, cloud providers, and third-party systems. • Partner with ITSM, ITOM, SecOps, infrastructure, and application teams to ensure CMDB and asset data supports operational, security, and business use cases. • Define, track, and continuously improve data quality metrics, health dashboards, and audit processes. • Lead and mature asset lifecycle management practices across hardware, software, and cloud assets. • Act as the primary owner for CMDB and asset-related platform decisions, priorities, and design standards. • Provide subject-matter guidance to ServiceNow developers, architects, and administrators. • Support roadmap development and adoption of advanced capabilities such as service mapping, impact analysis, and compliance reporting.