We are looking for a passionate consultative Inside Commercial Sales Representative to join our team and contribute to our mission of “doing good by crafting products intentionally, collaboratively, and transparently.”

The Team You’ll Work With …

As the Inside Commercial Sales Representative, you will be an integral part of our talented Inside Commercial Sales team, collaborating to drive commercial growth across the mid and southwestern region of the US. You will leverage technology and a social selling approach to manage diverse tile projects, playing a key role in expanding our trade client base and delivering an exceptional customer experience. This role offers the opportunity to manage a significant book of business while becoming an expert in sustainable, high-end architectural surfaces. Reporting to the Inside Commercial Sales Manager, this position is fully remote. Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is an hourly position and pays $28.00 plus commission. 

Meet the Hiring Manager, Mary Fountain! Mary joined Fireclay in 2022 as an inside commercial sales representative. Prior to FCT, Mary had worked for a residential interior design firm and then went on to work in a showroom for a tile distributor. “Coming to Fireclay after working for a tile distributor has been incredibly illuminating; because we manufacture and sell our own products, we are able to share an incredible story and experience with each of our customers. The Inside Commercial Team is small but mighty and we would love to meet you!” - Mary Fountain 

What You’ll Achieve … 

• Drive Revenue & Growth: Meet and exceed monthly and yearly sales targets while growing your active trade client base by 10-15% year-over-year.
• Master Consultative Selling: Manage a book of 800-1,200 accounts, helping architects and designers select the best products and materials for complex commercial projects.
• Execute High-Volume Outreach: Engage leads through a consistent rhythm of 50-60 calls and 650-700 emails per month to nurture relationships and build a robust pipeline.
• Operational Excellence: Maintain Salesforce CRM with 90% data accuracy, ensuring all project data and close dates are proactively managed and up to date.
• Strategic Conversion: Work toward achieving a minimum 35% conversion rate for leads into booked projects by your second year.

What We Look For in You …

We are looking for someone who is ambitious, results-oriented, and design-minded, with a solution-oriented mindset. You are excited to connect with the A&D community through digital-first social selling and thrive in a high-energy, high-impact remote environment.

• Industry Expertise: A background in interior design or home/commercial furnishings with a genuine passion for the commercial A&D space.
• Relationship Architect: Proven ability in new business development, self-sourcing leads, and networking to build long-term client loyalty.
• Digital Fluency: Experience with Salesforce (or similar CRM) and a comfort level with virtual presentations and modern sales technology.
• Organizational Mastery: Exemplary time management skills; you can balance the hunt for new business with the meticulous maintenance of existing accounts.
• Values-Driven: A commitment to Fireclay’s core values: Kindness, Honesty, Treading Lightly on the Earth, Measuring Twice, and Ganas (Desire).

Work Requirements …

• Travel: Occasional travel may be required within California or other locations a few times a year. Travel may include a variety of transportation methods, and compliance with all safety laws and regulations is essential.
• Hours: Full-time, Monday through Friday (CST), though occasional early morning or evening work may be required.
• Physical Demands: This is a remote position. You will primarily use a computer and phone, and must be able to sit, talk, and hear for long periods.

Why Fireclay?

Beyond the role itself, here’s what makes Fireclay Tile a special place to work:

• Our Mission: We are on a mission to do good by crafting products intentionally, collaboratively, and transparently. We are the makers, who support the dreamers.  
• Our Values: We live by Kindness, Honesty, Tread Lightly on the Earth, Measure Twice, Cut Once, and Ganas (Desire).
• Our Commitment: We are accountable to the B Corp standards, prioritizing People and Planet alongside Profit.  
• Growth and Innovation: We are committed to "25-35% annual growth" and are revolutionizing the tile and design industry.  
• Our Culture: We foster a culture of professional development, ongoing training, and opportunities for growth.
• Our Benefits: We offer a comprehensive compensation package, including medical, dental, vision, 4% 401(k) match, PTO, sick time, parental leave, and other perks. Visit Fireclaybenefits.com to view details of our benefits and perks offered. 

Serving as a Fireclay Tile Brand Ambassador, representing our core values including:

Kindness ○ Honesty ○ Tread Lightly on the Earth ○ Measure Twice, Cut Once ○ Ganas (Desire)

Accountable to the B Corp standards, we take care of our People and our Planet while turning a Profit. 

The total compensation package for this position may also include other elements, stock options, and discretionary bonus. Details of participation in these benefit plans will be provided if a teammate receives an offer of employment.

Fireclay provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Fireclay will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting people@fireclaytile.com.