With more than 70 years of experience, AO Globe Life partners with labor unions, credit unions, and veteran-focused organizations to provide supplemental coverage to working families nationwide. The company’s mission is built on service, integrity, and long-term career development, supported by a fully remote infrastructure that empowers professionals to succeed. If you’re ready to build a career that blends purpose, flexibility, and professional advancement, we encourage you to apply today.
Customer Support Manager
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
AO Globe Life is hiring qualified individuals to join our mission-driven, fully remote team. This opportunity offers a strong foundation to build professional experience.
- Connect with individuals who have expressed interest in learning about benefit programs
- Schedule and conduct virtual consultations with clients via Zoom
- Guide individuals and families through available benefit options
- Assist clients through the enrollment process with professionalism and care
- Maintain accurate and organized digital client records
- Provide responsive customer support and follow-up communications
- Participate in weekly training and mentorship sessions
- Build positive client relationships that support long-term trust and service
Qualifications
- Strong interpersonal and communication skills
- Organized, self-motivated, and comfortable working independently
- Confident speaking on video and comfortable using digital tools
- Passion for helping others and contributing to a service-focused mission
- Experience in customer service or client-facing roles is helpful but not required
Requirements
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Equity opportunities for qualifying team members
- Clear advancement paths into leadership roles
- Collaborative, mission-focused team culture
Company Description
AO Globe Life provides supplemental benefits to working families across the United States, including union members, credit union members, and veterans. With more than 70 years of service and a growing remote-first workforce, our organization focuses on service, integrity, and meaningful career development.
Job Requirements
- Strong interpersonal and communication skills
- Organized, self-motivated, and comfortable working independently
- Confident speaking on video and comfortable using digital tools
- Passion for helping others and contributing to a service-focused mission
- Experience in customer service or client-facing roles is helpful but not required
- Must be legally authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with a functioning webcam
Benefits
- 100% remote work environment
- Flexible scheduling
- Warm leads provided — no cold calling or prospecting
- Weekly pay via direct deposit
- Full training and licensing support
- Monthly and quarterly performance bonuses
- Equity opportunities for qualifying team members
- Clear advancement paths into leadership roles
- Collaborative, mission-focused team culture
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