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Role Description

This role offers a strategic opportunity to lead and optimize global HR technology systems, ensuring they effectively support a growing, distributed workforce. You will oversee the full HRIS ecosystem, driving system implementations, enhancements, and governance to streamline workflows and improve organizational efficiency. Acting as a trusted advisor, you will partner with HR and cross-functional teams to align technical solutions with business needs while maintaining compliance with data privacy and security standards. This position requires a hands-on leader who can manage a high-performing team, deliver actionable insights from HR data, and champion best practices across HR systems. The environment is collaborative, fast-paced, and focused on innovation, with a strong emphasis on impact and operational excellence.

• Lead the HRIS team, providing coaching, development, and mentorship to HRIS Analysts.
• Assess organizational needs and current HR systems, recommending enhancements and improvements to optimize processes.
• Oversee the deployment and maintenance of HRIS tools, ensuring systems operate efficiently and securely.
• Collaborate with HR and cross-functional stakeholders to identify, prioritize, and implement system improvements.
• Partner with IT teams to ensure HR systems align with overall company technology strategy.
• Standardize ticketing workflows, monitor SLAs, and ensure timely, high-quality support for HR system users.
• Develop and maintain reports, dashboards, and analytics to provide actionable insights for HR and business leaders.
• Establish best practices for HRIS governance, permissions, and compliance with global privacy regulations.
• Maintain comprehensive documentation and training resources for end users across the organization.

Qualifications

• 6–8 years of experience with HRIS systems, with hands-on Workday experience strongly preferred.
• Prior experience managing or leading small teams, with a collaborative and coaching-oriented approach.
• Exposure to global HR operations (supporting 6–10+ countries) is highly desirable.
• Deep knowledge of HRIS concepts, principles, and best practices, including payroll, learning, recognition, and HRIS/ERP integrations.
• Exceptional attention to detail, organizational skills, and a service-oriented mindset.
• Experience managing ticketing or request queues (e.g., Zendesk, ServiceNow, JIRA) to ensure high user satisfaction.
• Ability to balance global strategy with local requirements and navigate multiple priorities in a fast-paced environment.
• Strong analytical skills and comfort working with HR data to identify trends, insights, and efficiencies.
• Excellent interpersonal and technical support skills, with the ability to maintain confidentiality and discretion with HR data.

Benefits

• Competitive base salary range: $118,400 – $148,000, plus variable compensation.
• Eligibility for annual bonuses based on individual and company performance.
• Comprehensive healthcare benefits.
• Remote work flexibility with global collaboration opportunities.
• Professional development, training, and mentorship programs.
• Opportunities to lead and innovate within a high-impact, global HR environment.