• Serve as the primary program lead for all KLAS-related activity—owning our KLAS performance roadmap and quarterly engagement strategy, maintaining visibility into upcoming KLAS reports, and coordinating internal readiness plans • Establish a scalable process to track analyst survey activity and performance; identify trends and communicate insights back to executive leaders to improve customer experience scores and perceptions • Evaluate non-KLAS benchmarking reports for strategic relevance within ambulatory HIT; recommend and coordinate participation selectively where impact aligns with influence • Design and lead new influencer programs: Consultant Day, Private Equity Day, and Analyst Day—defining goals, agendas, speaker lineups, and target invite lists • Collaborate with Sales, Corp Dev, Product, and Marketing to ensure influencer events are aligned to strategic growth priorities and tailored to each audience • Act as a relationship manager to key influencers, consultants, and investors in our ecosystem—building long-term trust and engagement • Represent the company with polish and professionalism in external conversations and coach internal executives on influencer positioning and talking points • Support internal teams and events, including briefings on analyst firm reports and analyst speaker needs • Attend and represent the company at industry events where analyst engagements are expected • Participate in and inform cross-departmental projects based on analyst findings, recommendations, and/or requests • Support Government Affairs team with industry-impacting efforts, as applicable