Pioneer of the Connected Operations Cloud
Senior Manager, Customer Success
Location
United States
Posted
32 days ago
Salary
$119K - $170K / year
Job Description
Job Requirements
- 5+ years as an individual contributor within Customer Success, account management, or strategic consulting roles.
- 3+ years in a people manager or leadership role preferred.
- Bachelor's degree from a 4-year accredited institution.
- Experience working for a SaaS company.
- Led a team where each team member managed a portfolio of 50+ accounts.
- Experience with “Tech Tech”, Scale, or Digital Customer Success programs.
- Experience Integrating AI/automation into customer success workflows to drive team members' productivity gains.
- Experience using Gainsight.
Benefits
- Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more.
Related Guides
Related Job Pages
More Customer Success Manager Jobs
Customer Success Manager ensuring client relationships and performance at Motive
We're growing FAST and seeking a Customer Success Manager to become a trusted advisor to customers and own the success of the partnership. You will help demonstrate the value for our customers and be their go-to contact, advocating and facilitating successful customer outcomes th...
As VP of Customer Success, you'll own the single most important driver of SAM Labs' enterprise value: achieving 95%+ Gross Revenue Retention and 100%+ Net Revenue Retention. Hit 85%+ Gross Revenue Retention and 100%+ NRR within 6-12 months, scaling toward 95%+ GRR by Q4 2027. Cre...
Customer Success Director managing client relationships and CSM team across North America
