Cloud Software Group

Enabling customers to evolve, compete & succeed in data, automation, insight, and collaboration.

Account Manager – North American Markets

Account ManagerSalesFull TimeRemoteTeam 10,001+H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

48 days ago

Salary

Not specified

Bachelor Degree8 yrs expEnglish

Job Description

• Manage a designated portfolio of Named Accounts • Manage commercial processes such as co-terms, renewals or contract terminations • Focus on retaining existing customers and driving uplifts in ARR • Proactively engage with accounts showing signs of contraction or churn • Offer renewal options and preserving ARR • Partner with strategic partners • Coordinate and drive executive level attendance to annual EBCs and regional executive events

Job Requirements

  • 8+ years of experience in account management or customer success, preferably within the technology industry
  • Strong understanding of sales principles and the ability to negotiate effectively
  • Exceptional customer relationship management skills and a commitment to customer satisfaction
  • Excellent written, presentation and verbal communication skills
  • Ability to analyze complex situations and develop creative solutions
  • Establish and maintain existing VP and above relationships at multiple levels; EUC, Networking, Security & C-Suite
  • Travel to where the customers are with timely T&E submission

Benefits

  • Cloud Software Group offers a dynamic and rewarding work environment
  • Opportunities for professional growth and development
  • Culture of innovation and collaboration
  • Resources and support provided for success

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