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Role Description

As a People Operations Coordinator, you will be instrumental in supporting and scaling the organization’s HR and People initiatives. This role involves managing operational processes that directly impact employee experience, including:

• Onboarding
• Offboarding
• Payroll
• Contracts
• HR system maintenance

You will work closely with global teams to ensure consistency, efficiency, and a seamless experience for all employees. Ideal candidates are detail-oriented problem solvers who thrive in fast-paced, mission-driven environments and take pride in delivering high-quality work. You will have the opportunity to influence the People Operations function, optimize processes, and help create an engaging, supportive, and high-performing workplace culture.

Accountabilities:

• Maintain accurate employee records and manage contracts in compliance with local labor laws.
• Run payroll, including bonuses, and ensure timely and accurate payment for all global staff.
• Respond promptly to employee inquiries, requests, and support tickets via the People Team system.
• Operationalize and continuously improve onboarding and offboarding processes to ensure smooth employee transitions.
• Maintain and optimize HR systems as a single source of truth for employee data, including roles, compensation, and reporting lines.
• Collaborate with internal teams to support HR initiatives and ensure consistent application of policies and processes.
• Contribute to process improvement initiatives to enhance operational efficiency and employee experience.

Qualifications

• Minimum of 4 years of experience in People Operations or related HR functions.
• Strong organizational skills with the ability to manage multiple priorities and stakeholders simultaneously.
• Experience with HRIS systems, payroll, and contract management; experience with TriNet PEO preferred.
• Exceptional attention to detail, discretion, and ability to handle confidential information.
• Excellent written and verbal communication skills with internal teams and external stakeholders.
• Ability to adapt to changing priorities, navigate ambiguity, and maintain operational excellence under pressure.
• Strong alignment with organizational values and a customer-service mindset.
• Willingness and ability to travel 1–2 times per year for team retreats or field visits.
• Fluency in English required.

Benefits

• 💰 Competitive base salary and performance bonus.
• 🏥 Comprehensive health benefits plan.
• 🌴 Flexible paid time off and generous leave policies.
• 💻 Allowances for desk setup and learning and development.
• 🌎 Remote work with opportunities to collaborate across global teams.
• 🚀 Opportunities for professional growth, skill development, and career progression.