• Define and lead Goodway’s people’s strategy in alignment with the company’s growth and transformation agenda. • Translate business priorities into workforce planning, organizational design, and talent strategies. • Support leadership in designing teams, structures, and decision-making frameworks that enable performance and scalability. • Build and lead a high-performing People Experience team that acts as a strategic partner to the business. • Strengthen leadership capability across the organization through coaching, leadership development, and improved management practices. • Ensure leaders are equipped to guide teams through change and evolving ways of working. • Oversee the full talent lifecycle including hiring, development, succession planning, and retention. • Identify critical capabilities required for the future and develop strategies to build those capabilities internally. • Develop a pro-active talent strategy to identify strong talent in market and ensure that we improve our ability to ‘hire-in-time' for client needs. • Align learning and development initiatives to business priorities and emerging skill needs. • Be the architect of a modern, high performing and customer centric culture whilst preserving the power of the Goodway (Group) culture defined by the goal of being ‘thriving, caring and fun.’ • Foster a high-performing, inclusive culture that supports both employee engagement and accountability. • Strengthen employee experience and engagement while maintaining focus on organizational effectiveness and business outcomes. • Partner with technology and business leaders to prepare the workforce for evolving roles and AI-enabled ways of working. • Support role redesign, capability development, and leadership readiness as technology reshapes workflows and team structures. • Serve as a trusted advisor to the COO, CEO and executive team on organizational effectiveness, talent strategy, and workforce planning. • Use data and insights to inform people-related decisions and identify opportunities to improve organizational performance.