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Role Description

Support EXFO Sales Team in LATAM by promoting testing solutions into public and private network markets, including hyperscalers, cloud network providers, datacenter providers, and their contractors.

• Work closely with customers to understand their fiber network deployment and testing processes and issues.
• Help customers optimize and gain efficiency in their network deployment processes through the demonstration, integration, and implementation of EXFO hardware, software, and cloud solutions.
• Participate in field evaluations to ensure solution adoption and success and that customers are properly trained and tutored on EXFO testing solutions.
• Manage technical aspects of lab evaluations in close coordination with sales manager to ensure laboratory product approval.
• Respond to RFPs in close coordination with sales manager to provide the best positive response to all technical requirements.
• Provide support presence at trade shows, conferences, and customer demonstrations focusing on technical product applications.
• Develop and deploy sales force training curricula and typical use cases in coordination with Sales Manager and Director.
• Support will consist of maintenance and preparation of demo materials, performing product demonstrations, specific application support for clients, and ongoing support, taking full responsibility of the demo equipment and assigned company assets.

Qualifications

• Extremely customer-oriented
• Curious with outstanding technical skills
• Entrepreneurial, motivated, self-starter
• Action- and results-driven
• Autonomous with good judgment
• Highly responsible and courteous
• Excellent communication, presentation, and interpersonal skills
• Able to travel at least 50%.

Requirements

• Education: Degree holder in Engineering, Technology, Telecommunications or Optics.
• Experience: Minimum of 7 years in a similar role.
• Language requirements: English: written and spoken & Spanish: written and spoken.

Company Description

EXFO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.