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Role Description

TSC is seeking a Junior Sales Engineer in Plymouth, MA to support the Commercial Product Cell onsite, with remote options available. As a Junior Sales Engineer, you will help TSC meet our customer’s networking requirements. The main purpose of your role is to understand all the technical aspects of the product line and explain them to current and potential consumers. You will serve as the technical sales support to assure successful customer integration and implementation of our Mobile Tracking System product line.

• Prepare and give technical presentations to explain to customers how the products and services work
• Support technical demonstrations, including customer events and tradeshows
• Support current customers' technical needs and coordinate technical support as needed
• Inform current customers of new features and products
• Coordinate and manage test and field events, both internal and customer facing
• Work with the customers and Engineers to ensure the equipment meets the system requirements
• Develop long-term customer relationships with clients through managing and interpreting their requirements
• Clearly articulate highly technical concepts to all prospective and current clients
• Communicate with the sales team to understand consumer demands and offer sales support where necessary
• Support and respond to RFI/RFPs
• Secure orders, guarantee product standards and assure product delivery
• Collaborate with Business Development and Program Management personnel to identify and create winning strategies
• Maintain expert knowledge of current market MANET products and Airborne Maritime ISR capabilities to develop and present unique solutions and maintain knowledge of emerging industry trends in technology
• Plan for modifications to products to meet consumer demands
• Provide guidance and requirements for customers including RF antenna solutions, physical interfaces, and custom installation/integration requirements that meet/exceed customer needs
• Support production team during product builds as well as system return repair and troubleshooting efforts

Qualifications

• Bachelor’s degree in Engineering or a related field or equivalent experience
• 5 years of experience in sales of B2B products
• Good marketing skills and business sense
• Ability to work with others as a team
• Ability to work autonomously and set direction for oneself
• Ability to build client relationships easily
• Analytical ability and great problem-solving skills
• High-level organizational skills for maintaining sales territory
• Self-confidence to support persuasion and sales efforts
• Must be willing and able to travel 50% of the time
• Must have a US Security Clearance or the ability to obtain a Secret/SCI Security Clearance

Preferred Qualifications

• Strong understanding of network concepts such as IP routing, switching, and VPN architectures
• Strong background in IP Networking, Video, Land Mobile Radios, RF, and/or System Integration
• Strong background communicating technical issues and solutions with engineering staff, technical users, and non-technical customer personnel
• Experience in conceptualizing, developing, and presenting technical presentations to diverse groups of customers
• Experience as an operator, instructor, and Field Service Representative for Manned and Unmanned ISR Operations
• Experience performing and supporting system testing and troubleshooting of RF hardware and software
• Experience conducting fault isolation using third-party test equipment and logical problem solving
• Experience with Silvus, Wave Relay, Trellisware, or Domo MANET products
• 2+ years’ experience in ISR, MANET, SIGINT, and EW Field Service
• Master’s degree in Engineering or a related technical field or equivalent experience
• Experience piloting Small UAS platforms and Part 107 Remote Pilot Certified
• Experience traveling abroad supporting USG customers individually or in small teams

Travel

• Up to 50%

Benefits

• Stable work environment
• Competitive salary
• Comprehensive benefit package including:
• Employee Stock Option (ESOP) participation
• 401k Plan
• Flexible Work Schedules
• Tuition Reimbursement
• Co-Sponsored Health Plan
• Paid Leave
• Much more

Applying to TSC

Only those candidates invited for an interview will be contacted. Employment at TSC is contingent upon the successful completion of a comprehensive background check, security investigation, and a drug screening.