UMass Memorial Health

The Relentless Pursuit of Healing

Supervisor, Nursing Operations, Advanced Therapeutics

Human ResourcesHuman ResourcesFull TimeRemoteTeam 10,001+Since 1884H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

6 days ago

Salary

$83.1K - $149.6K / year

Bachelor Degree5 yrs expEnglish

Job Description

• Oversee daily operations across ATRx service lines, ensuring timely patient scheduling, nursing triage, documentation, and follow-up. • Provides clinical triage oversight, ensuring timely assessment, prioritization, and escalation of patient concerns. • Identify and help resolve operational gaps or barriers affecting patient access, throughput, and quality of care. • Lead weekly meetings with direct reports to share updates, address concerns, and align on priorities. • Ensure compliance with regulatory standards set by agencies such as Joint Commission, DPH, and DEA.

Job Requirements

  • Bachelor’s degree in nursing.
  • Current Massachusetts Nursing licensure and registration.
  • Minimum 3 to 5 years of clinical experience in ambulatory,
  • specialty, or chronic disease management settings.
  • Demonstrated leadership experience in ambulatory practice.
  • Sound knowledge of current general nursing theories and techniques.
  • Excellent communication, problem-solving, and organizational skills.
  • Experience with Epic (Cadence, Ambulatory, InBasket workflows) preferred.
  • Familiarity with quality improvement methodologies preferred.

Benefits

  • This position may have a signing bonus available

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