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Role Description

We are hiring a full-time Water Safety Account Manager to support our growing Water Safety program and client base. This position is remote and based in the Midwest, with 25–50% travel to client sites.

In this role, you will work closely with healthcare, commercial, and institutional facilities to ensure water safety compliance, program implementation, and long-term account success. You will serve as a trusted advisor to clients, helping them implement and maintain Water Management Programs (WMPs), coordinate Legionella testing, and ensure alignment with ANSI/ASHRAE Standard 188. This role blends account management, technical coordination, and compliance oversight to help clients maintain safe and effective water systems.

Client Support

• Support organizations implementing Water Management Programs designed to reduce waterborne pathogen risks, including Legionnaire's Disease.
• Collaborate with facility teams, infection prevention specialists, engineers, and administrators to ensure programs remain effective and compliant.

Account Management

• Maintain a portfolio of water safety accounts through exceptional service and proactive client engagement.
• Develop and maintain relationships with key decision makers across client organizations.
• Identify opportunities to expand services within existing accounts including:
  • Water Management Programs (WMPs)
  • Legionella testing
  • Filters
  • Supplemental disinfection
  • Remediation services
• Conduct regular business reviews with clients in alignment with service guidelines.
• Support contract renewals and maintain long-term client partnerships.

Water Safety Compliance Management

• Facilitate Water Safety Committee meetings according to client service agreements.
• Maintain documentation including service reports, lab reports, Legionella test reports, and disinfection reports.
• Coordinate Legionella sampling activities and collect water samples when necessary.
• Maintain compliance logs and communicate non-compliance issues with clients.
• Guide clients through corrective actions and compliance improvement plans.

Water Management Program Implementation

• Implement new Water Management Programs with the Water Safety Product Manager.
• Support ongoing program implementation through verification and validation steps defined by ANSI/ASHRAE Standard 188.
• Act as a technical resource for clients with active Water Management Plans.
• Assist with facility and environmental risk assessments when needed.

Qualifications

• Experience in water safety, water treatment, environmental health, engineering, microbiology, or related technical fields.
• ASSE 12080 Legionella Water Safety and Management Certification is strongly preferred and required within 1 year of hire.
• Strong relationship-building and account management skills.
• Excellent written and verbal communication.
• Ability to manage multiple accounts simultaneously.
• Self-motivated with the ability to work independently in a remote environment.
• Must reside in the Midwest region.
• Ability and willingness to travel 25–50% to customer sites across the Midwest.
• Successful completion of a Human Performance Evaluation (HPE), Motor Vehicle Report (MVR), and Drug Screening.
• Must be legally authorized to work in the U.S. and proficient in English.

Physical Requirements

• Ability to walk and stand for extended periods (up to 8 hours) while conducting facility inspections, collecting water samples, and supporting water management program implementation.
• Ability to navigate industrial and healthcare facilities, including climbing stairs or ladders when necessary.
• Ability to occasionally lift and carry up to 50 pounds.
• Comfortable working in environments with varying temperatures, chemicals, and noise levels while wearing appropriate PPE.

Benefits

• Competitive Compensation: Salary range $80,000-$120,000 based on experience.
• Comprehensive Benefits: Medical and Dental Insurance with generous employer contributions, HSA contributions ($1200 family/$800 Individual annually), 401K with company matching, 15 PTO Days/16 Paid Holidays (including extended holiday pay at the end of the year!), Company Profit Sharing Bonus (budget projection for 2026, 3-4 weeks of additional pay) and more.
• Company perks: Company provided cell phone and laptop. Flexibility to work from a home office and travel to customer sites.
• Engaging Culture: Our caring leadership and managers foster high engagement (4.62/5 Gallup Employee Engagement Q12 score) and we host team and company events.
• Career Growth: Hands-on training, employee development, and continuing education reimbursement.

Company Description

HOH Water Technology is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.