Grand Circle Corporation logo
Grand Circle Corporation

We change lives through travel—starting with yours.

Director, Traveler Protection & Ancillary Products

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000Company SiteLinkedIn

Location

Massachusetts

Posted

35 days ago

Salary

$145K - $165K / year

Seniority

Lead

Bachelor Degree7 yrs expEnglish

Job Description

• Own the strategy, performance, and optimization of all traveler protection offerings • Lead travel protection as a product line — defining offer strategy, messaging, bundling, and eligibility rules • Recommend and implement improvements in positioning across the booking flow and customer messaging • Partner with Product/UX to run A/B tests that increase attach rate and improve clarity and conversion • Evaluate new plan types, plan tiers, or upgrades that increase traveler value and company margin • Be the business owner of Traveler Protection (TripMate) • Collaborate with FP&A to build annual and quarterly revenue plans, forecasts, and stretch targets • Lead the relationship with TripMate; negotiate commissions and performance improvements • Support revenue improvement strategies for high-margin products

Job Requirements

  • Bachelor’s or Master’s degree in Business Administration, Analytics, Finance, or related field
  • 7–12+ years experience in a commercial, product, revenue management, or partnerships role
  • Direct experience in travel insurance, ancillary revenue, commercial partnerships, airline/hospitality, or OTA strongly preferred
  • Data-driven mindset with the ability to forecast, model, and diagnose performance trends
  • Strong experience collaborating with product, UX, and marketing teams on conversion optimization
  • Exceptional negotiation and partner management skills
  • Ability to simplify complex products (like insurance) for a 50+ traveler audience
  • High ownership, bias for action, and ability to deliver measurable impact quickly.

Benefits

  • Comprehensive and heavily subsidized medical, dental, and vision plans
  • On-site gym access
  • Holistic wellness sessions
  • Group fitness classes
  • Substantial Paid Time Off (PTO)
  • 11 paid holidays including Juneteenth, Memorial Day, and Labor Day
  • Summer Fridays
  • Extensive parental leave with up to 12-16 weeks paid leave at 100% base salary
  • 50% off our trips for you and a companion
  • 25% off for additional immediate family members
  • Exclusive quarterly associate travel deals
  • 401(k) with company match
  • Life insurance
  • Disability coverage
  • Tuition assistance for professional and personal development
  • Opportunities for professional development through overseas travel
  • Direct access to Pinnacle Leadership & Team Development
  • Commuter benefits
  • FSA options
  • Pet insurance
  • Home & auto discounts
  • Paid volunteer time off to give back to the community

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