Advancing the research ecosystem. Together, we make open, collaborative and inclusive research possible.

Business Systems Administrator – Gong, LinkSquares

Business OperationsBusiness OperationsFull TimeRemoteTeam 501-1,000Since 2015H1B SponsorCompany Site LinkedIn

Location

United States

Posted

48 days ago

Salary

Not specified

English

Job Description

• The Business Platforms Administrator is responsible for the day-to-day administration, optimization, and adoption of key commercial systems, specifically **Gong** (Revenue Intelligence) and **LinkSquares** (Contract Lifecycle Management). • The role also plays a critical enablement function, ensuring teams are trained, supported, and equipped to use these platforms effectively to drive consistent workflows, insights, and outcomes. • The role ensures these platforms are configured correctly, embedded into business workflows, well-governed, and delivering actionable insights to Sales, Customer, Legal, and Operations teams, as well as key stakeholders. • Own the end-to-end administration, governance, and integration of Gong and LinkSquares, ensuring both platforms are fully embedded into commercial, legal, and vendor management workflows. • Define and execute the integration strategy across Gong, LinkSquares, and other core business systems to enable seamless end-to-end processes and data flow. • Monitor system adoption and effectiveness, partnering with, RevOps, Legal, Sales, and Customer teams to drive meaningful and sustained usage. • Design and deliver enablement programs for Gong and LinkSquares, including onboarding, ongoing training, and feature releases. • Create and maintain enablement materials such as playbooks, guides, SOPs, and best-practice documentation.

Job Requirements

Experience administering **Gong** and/or **LinkSquares** (or similar CLM / revenue intelligence tools)
Strong understanding of commercial workflows (sales, contracting, customer lifecycle)
Strong documentation and communication skills
Experience working with CRM systems (Salesforce preferred) and systems integration knowledge
High attention to detail and strong data quality mindset
Ability to work cross-functionally with Sales, RevOps, Legal, and Operations
Comfortable in a hands-on, execution-focused role
Strong interest in emerging technologies and a demonstrated ability to drive adoption and meaningful usage across teams
Experience enabling and supporting business users on SaaS platforms through training, documentation, and ongoing support
Proven ability to drive system adoption and behavior change across cross-functional teams.
Nice to Have**
Experience in RevOps, Sales Ops, Legal Ops, or Commercial Operations
Experience with DocuSign, contract workflows, or deal desk processes
Exposure to analytics, dashboards, or commercial insights
SaaS or B2B environment experience
Familiarity with Spiff and similar go-to-market systems is beneficial but not required.

Benefits

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.
The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are:
We are **brave in the pursuit of better**
We are **collaborative and inclusive**
We are **always open-minded**
We are **from and for the community** *****At Digital Science, our vision is to see research flow seamlessly – trusted, collaborative, and accessible – fueling breakthroughs that push humanity forward. This ambitious mission is one we achieve together, by enabling open, collaborative, inclusive research.*
We firmly believe that to truly innovate and solve the complex challenges faced by our customers, from researchers and universities to funders and publishers, we need diverse perspectives, experiences, and ideas. A rich mix of voices drives quality insights, fosters enhanced collaboration, and ultimately pushes knowledge forward more effectively.*
As an equal opportunity employer, we are committed to building and nurturing a workplace where every individual feels valued and belongs. All applicants will be considered for employment without attention to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Beyond recruitment, we strive to cultivate an environment where inclusivity is woven into the fabric of our culture, enabling everyone to be their best self and do their best work.*