Tucows
Making the Internet better since 1993. We're in the business of building platforms that keep people connected.
Inside Sales Representative
Location
United States
Posted
45 days ago
Salary
$44K - $48K / year
High School2 yrs expEnglish
Job Description
• Consistently meet or exceed monthly sales goals and performance metrics
• Provide an extraordinary customer experience in every interaction
• Promptly answer incoming calls and live chats
• Assist customers in selecting the right internet (and optional mobile) plans
• Thoroughly update lead status, customer records, and interaction notes in our CRM
• Make outbound follow-up calls and/or send emails to sales leads
• Maintain up-to-date product knowledge of our internet, mobile, and value-added service offerings
Job Requirements
- At least 2 years of experience in an inside sales or similar customer-facing sales role
- Demonstrated success in meeting or exceeding sales targets or quotas in previous positions
- High school diploma or equivalent is required
- Excellent interpersonal, verbal, and written communication skills
- Detail-oriented with strong analytical and problem-solving abilities
- Able to think on your feet and adjust your communication style
- A customer-centric attitude
- High level of accountability and personal drive
- Tech-savvy and comfortable using CRMs and similar software
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Commission based on performance
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