• Own and manage key internal operational processes that support cross-functional business activities. • Design and maintain clear, scalable workflows that improve operational efficiency and employee experience. • Continuously assess operational processes to identify opportunities for simplification, standardization, and automation. • Document and maintain operational procedures and system workflows to ensure consistency and transparency. • Leverage Worldly’s internal technology stack and SaaS tools to support operational workflows. • Identify opportunities to reduce manual work through automation and workflows, system configuration, or workflow improvements. • Utilize available AI tools and automation capabilities to improve process efficiency and operational scalability. • Maintain operational workflows across internal systems and collaborate with stakeholders to improve system usage. • Ensure operational processes align with data governance policies, internal controls, and compliance requirements. • Maintain documentation and process transparency to support internal governance and audit readiness. • Work closely with internal stakeholders to understand operational needs and implement effective process solutions. • Support internal operational initiatives and business projects when needed, particularly from a process design, workflow improvement, or systems optimization perspective.