Actionstep

Actionstep's flexible, all-in-one practice management software will take you every step of your journey as a law firm.

Head of Business Systems

Business OperationsBusiness OperationsFull TimeRemoteTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

Colorado

Posted

4 days ago

Salary

$155K - $175K / year

Bachelor Degree8 yrs expEnglishERP

Job Description

• Ensure Actionstep’s core enterprise systems operate coherently and reliably • Define and maintain systems of record for data flow across various departments • Own the architecture of enterprise systems including NetSuite and Salesforce • Implement AI capabilities that enhance operational scalability • Manage data integrity and establish governance controls • Foster strong relationships with internal and external stakeholders • Participate in continuous improvement initiatives to strengthen department culture

Job Requirements

  • 8+ years experience in business systems, operations, or enterprise applications in a SaaS environment
  • Deep hands-on experience with ERP and CRM platforms (NetSuite and Salesforce strongly preferred)
  • Strong understanding of SaaS operating models and subscription fundamentals
  • Proven experience designing and managing system integrations and data governance
  • Demonstrated ability to lead cross-functional initiatives without direct authority
  • Excellent communication and stakeholder management skills
  • Systems thinker with a bias toward clarity, structure, and scalability
  • Strong understanding of data models and governance required for safe and scalable AI adoption.
  • Ability to design processes that are AI‑native, reducing manual work and maximizing automation opportunities.

Benefits

  • Robust medical, dental, vision offerings
  • 401K with company match
  • Flexible working and PTO
  • Take your birthday off
  • Frequent team building events
  • Fantastic training and development opportunities

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