• Process accurate and timely multi-state payroll using ADP Workforce Now • Prepare, import, and audit payroll files; maintain payroll checklists, approvals, and process-related documentation • Review payroll registers, retroactive pay, leave-related pay, bonuses, commissions, off-cycle payments, and other complex payroll items • Process final paychecks for employees in immediate pay states, coordinating with HR and managers to obtain required information • Monitor payroll and HR reports to proactively identify data issues, terminations, and required adjustments • Collaborate within the payroll team to monitor and respond to employee payroll inquiries related to pay, taxes, deductions, and garnishments • Investigate and resolve payroll discrepancies, escalating complex issues as needed • Provide clear, professional payroll guidance to employees and internal stakeholders • Ensure payroll processing complies with federal, state, and local payroll laws and regulations, including multi-jurisdiction requirements • Support internal and external audits and year-end activities by preparing payroll documentation, reconciliations, and reports • Prepare standard and ad hoc payroll reports for cross-functional teams, and analyze data to identify discrepancies, trends, and opportunities for improved accuracy and/or efficiency • Review payroll workflows and recommend improvements to enhance efficiency, controls, and scalability • Maintain and update payroll documentation, standard operating procedures, and process guides • Partner cross-functionally with Finance, Total Rewards, Employee Experience, and Legal on payroll initiatives • Participate in special projects, system enhancements, and reporting initiatives • Serve as an active team member through cross-training, knowledge sharing, and continuous improvement.