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Role Description

The Inside Sales Representative will drive and manage the sales of the Cordis product portfolio within their assigned territories. The position is expected to meet and/or surpass sales targets, as well as manage the customer sales process through phone, e-mail, and web/remote conferencing.

• Achieve and/or surpass sales targets and quotas assigned by management.
• Effectively manage all inbound/outbound communication with customers, including:
  • Addressing customer questions and objections
  • Identifying potential upsell/cross-sell opportunities
  • Facilitating the negotiation of a service sale to the point of order receipt
• Work with existing customer base to identify service and support needs to further develop opportunities for professional services and cross/up selling.
• Establish and maintain a strong, positive, and productive relationship with customers and individuals within the organization.
• Effectively document all interactions with customers in a timely manner via CRM.
• Ability to comprehend current product portfolio to aid in assistance with customer requests.
• Communicate with field representatives to share best practices to increase market share.
• Other responsibilities as required.

Qualifications

• Bachelor’s degree, highly preferred
• 2+ years sales experience within the medical device industry, in a hospital and/or laboratory setting
• Capable of efficiently managing daily activities and deliverables utilizing Microsoft Office applications
• Experience using CRM systems
• Focuses on the solution and drives for positive resolution and results consistently
• Demonstrates persistence and creative problem-solving skills to address obstacles and challenges
• Collaborates and works effectively with other team members to produce optimal results
• Thrives in a fast-paced environment with a sense of urgency and passion for achieving sales goals
• Demonstrates the ability to work well under pressure and maintain composure in challenging situations
• Effectively handles multiple challenges or tasks through prioritization and multi-tasking
• Appropriately escalates issues requiring additional support to manager

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Cordis is proud to be an equal opportunity employer and is committed to providing equal opportunity for all teammates and applicants. At Cordis, our teammates all bring different strengths, experiences, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All our teammate’s points of view are key to our success, and we believe inclusion is everyone's responsibility. Together, we strive to create and maintain working and learning environments that are inclusive, equitable and welcoming.