Invoca, the AI-powered conversation intelligence platform for B2C revenue teams.
HR Generalist
Location
United States + 1 moreAll locations: United States, Canada
Posted
21 hours ago
Salary
$90K - $120K / year
No structured requirement data.
Job Description
Role Description
We're looking for a sharp, high-agency HR Generalist to join Invoca's People Team. This role is ideal for someone a few years into their HR career who is ready to take full ownership of some programs — and be a trusted, roll-up-your-sleeves partner on others. You'll own things like new hire onboarding, immigration coordination, and our employee survey program end to end, while also playing a key support role on higher-stakes, company-wide initiatives like benefits open enrollment, performance cycles, and compensation programs alongside our HRBPs and Sr. Manager of People Operations.
What You'll Do
-
Onboarding & Offboarding
- Own the end-to-end new hire onboarding experience, ensuring every new hire feels welcome and is set up for success.
- Hold managers accountable for having a documented onboarding plan or 30/60/90 day plan in place for every new hire.
- Conduct exit interviews and leverage exit data themes and trends to make actionable recommendations.
- Manage employment verifications, unemployment claim responses, and/or documentation gathering for legal situations.
-
Immigration
- Coordinate immigration cases for sponsored employees, including H-1B transfers, extensions, and other visa processes.
-
Employee Experience
- Plan and execute departmental onsites and smaller team gatherings.
- Set up and manage event travel budgets in Navan.
- Track employee enrollment in training programs and monitor L&D budget spend.
-
HR Support
- Own the employee survey program including design, delivery, data analysis, and partnering with HRBPs.
- Serve as a first point of contact for day-to-day employee questions, issues, or concerns.
- Support company-wide performance management processes.
- Help maintain and update compensation and equity bands in relevant systems.
-
People Operations Coverage
- Support Sr. Manager of People Operations and HRBPs to execute Annual Benefits Open Enrollment.
- Support leave of absence administration and workers' comp reporting.
- Assist with HR compliance tasks including required training tracking and labor law postings.
- Provide backup support and coverage for HRIS (Paylocity) changes.
- Provide backup support and coverage for international payroll and onboarding for global employees.
-
Recruiting Support
- Coordinate interview scheduling across candidates, hiring managers, and interviewers.
- Serve as a point of contact for candidates during the scheduling process.
Qualifications
- 4+ years of experience in HR, People Operations, or a related role within a technology company.
- BA/BS degree or greater.
- Exposure to onboarding/offboarding workflows, HRIS, performance management, and HR compliance concepts.
- Familiarity with HRIS platforms; hands-on experience with Paylocity is a strong plus.
- Experience with event planning or travel coordination a plus; familiarity with Navan is a bonus.
- Proven ability to leverage data analysis and trends to make actionable recommendations.
- Discretion and maturity when handling confidential employee information.
Requirements
- Ownership and urgency in completing tasks.
- Business-minded approach to HR processes.
- Curiosity and critical thinking skills.
- Attention to detail in all aspects of work.
- Clear and caring communication skills.
- Adaptability to changing priorities and systems.
- Ability to connect with people empathetically.
Benefits
- Flexible Time Off – Encouraging a healthy work-life balance.
- Paid Holidays – 16 U.S. paid holidays including a winter break.
- Health Benefits – Medical, dental, and vision coverage with multiple plan options.
- Fertility assistance included.
- Retirement – 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options – All employees are invited to share in Invoca’s success.
- Mental Health Program – Well-being support available through SpringHealth.
- Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding and family care.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
- InVacation – Bonus after 7 years of service.
- Wellness Subsidy – Subsidy for gym memberships and fitness classes.
Job Requirements
- 4+ years of experience in HR, People Operations, or a related role within a technology company.
- BA/BS degree or greater.
- Exposure to onboarding/offboarding workflows, HRIS, performance management, and HR compliance concepts.
- Familiarity with HRIS platforms; hands-on experience with Paylocity is a strong plus.
- Experience with event planning or travel coordination a plus; familiarity with Navan is a bonus.
- Proven ability to leverage data analysis and trends to make actionable recommendations.
- Discretion and maturity when handling confidential employee information.
- Ownership and urgency in completing tasks.
- Business-minded approach to HR processes.
- Curiosity and critical thinking skills.
- Attention to detail in all aspects of work.
- Clear and caring communication skills.
- Adaptability to changing priorities and systems.
- Ability to connect with people empathetically.
Benefits
- Flexible Time Off – Encouraging a healthy work-life balance.
- Paid Holidays – 16 U.S. paid holidays including a winter break.
- Health Benefits – Medical, dental, and vision coverage with multiple plan options.
- Fertility assistance included.
- Retirement – 401(k) plan through Fidelity with a company match of up to 4%.
- Stock Options – All employees are invited to share in Invoca’s success.
- Mental Health Program – Well-being support available through SpringHealth.
- Paid Family Leave – Up to 12 weeks of 100% paid leave for baby bonding and family care.
- Paid Medical Leave – Up to 12 weeks of 100% paid leave for childbirth and medical needs.
- InVacation – Bonus after 7 years of service.
- Wellness Subsidy – Subsidy for gym memberships and fitness classes.
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