The Leaders in Real-Time Care Intelligence™
Delivery Operations Specialist
Location
United States
Posted
2 days ago
Salary
Not specified
Job Description
Job Requirements
- 2+ years of experience in delivery operations, customer operations, implementation management, integration operations, or related roles.
- Demonstrated experience serving as an escalation point for complex operational workflows.
- Experience with CRM systems (Salesforce), project management platforms (Cloud Coach), and ticketing systems (Jira).
- Ability to work effectively both independently and collaboratively across teams.
- Familiarity with operational governance and process design experience.
- Ability to navigate ambiguity and drive structured resolution.
- Experience leveraging automation or AI tools to enhance workflow efficiency preferred.
- Experience supporting integration workflows, care coordination implementations, or delivery infrastructure initiatives preferred.
- Exceptional written and verbal communication skills.
- High operational judgment and attention to detail.
- A forward-thinking, curious mindset with an openness to experimenting with new technologies.
- Strong analytical and problem-solving skills, with sound judgment and creativity in designing solutions.
- Ability to work effectively in a remote-first environment, ensuring high-quality virtual interactions with minimal distractions.
- The ability to travel periodically for work.
Benefits
- Competitive compensation, including health, dental, vision and other benefits
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