Accelerate access to medical technology.
Customer Success Manager, Growth
Location
Massachusetts
Posted
51 days ago
Salary
$120K - $160K / year
Job Description
Job Requirements
- You have deep experience in Customer Success for Enterprise SaaS and/or in the Medical Technology industry.
- You’re able to develop close personal relationships with customers and colleagues through empathy and deep curiosity.
- You have the eagerness to learn and dig deep into technical aspects of the platform.
- You are a patient and active listener.
- You’re proactive and self-driven, and bring infectious energy and resiliency.
- You are an excellent verbal and written communicator (email & PPT).
- You’re highly organized with ability to multi-task and prioritize different assignments.
- You are comfortable with change (tooling, processes, etc)
Benefits
- Ground floor opportunity: Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
- Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
- Remote work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees.
- Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work.
- Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
- Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
- Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
- Parental Leave: 6-12 weeks of fully-paid, flexible parental leave.
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