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Virtual Rockstar Careers

To build & strengthen families across the globe.

Medical Virtual Assistant – Patient Coordination, Insurance Support

Executive AssistantExecutive AssistantFull TimeRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

5 days ago

Salary

$6 - $7 / hour

Seniority

Senior

High SchoolEnglish

Job Description

• Schedule patient appointments and manage the clinic calendar • Respond to patient inquiries via phone or email • Route calls, messages, and refill requests to the appropriate staff • Maintain clear communication with patients regarding appointments and clinic updates • Verify patient insurance eligibility and review coverage benefits • Inform patients of expected co-pays or balances prior to visits • Manage and organize digital patient intake forms • Ensure patient information is documented accurately and communicated to the billing team • Coordinate telehealth appointments when needed • Follow up with patients regarding appointments, referrals, or questions

Job Requirements

  • Experience in a medical front office, patient coordination, or medical virtual assistant role
  • Familiarity with EMR systems (WebPT experience is a plus)
  • Strong communication skills for patient interactions
  • Experience with insurance verification and prior authorizations
  • Highly organized with strong attention to detail
  • Ability to work independently while collaborating with a remote team.

Benefits

  • Competitive salary commensurate with experience
  • Opportunities for professional growth and development
  • Work in a supportive and collaborative healthcare environment
  • Make a meaningful impact by helping patients access quality therapy services

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