• Communicate via telephone calls (Outbound and potential inbound calls) with customers and potential owners • Assist in providing customers with experiences and events for memorable vacation memories • Verify individuals meet eligibility requirements for preview package sales/tours • Encourage guests or callers to purchase or schedule preview package sales/tours • Explain details and requirements related to attending a sales presentation • Check availability of accommodations and dates, including finding alternative options • Interact with colleagues and guests professionally and promptly • Contribute to team goals • Maintain confidentiality of proprietary materials and information