• Facilitate and guide provider onboarding from start to finish, providing an overview of expectations to providers, access to company software and hardware, departmental and provider communications, booking travel and assisting in every step of the process • Assistance with provider access to Paylocity, Expensify, Outlook, NextGen, and laptop/computer programs • Approve and communicate on provider payroll and provider expenses • Book provider and other field team member travel for traveling teams or for new doctor trainings • Support partner providers and process claims and submit to payroll for payment, ensuring that claims are processed in a timely manner. • Manage communications with Partner provider teams and oversee entire process • Coordinate Optometry Assistant scheduling arrangements across assigned territories • Ensure adequate clinic staffing coverage based on provider schedules and projected patient volume. Adjust schedules in collaboration with Clinical Field Team Managers to address call offs, volume fluctuations, and clinic changes. • Complete delegated tasks from Director of Optometry and Optometry Manager in a timely manner • Communicate with the rest of the department on equipment, scheduling, scribe/field team schedules • Establish and ensure that consistent training protocols are implemented and followed • Remain accessible to field team members throughout the day and return communications in a timely manner • Other duties as needed