The Director will be responsible for prospecting and building new business within an assigned territory of higher education institutions to acquire partners for Company’s new Navigate Advancement CRM product. This involves meeting with leaders to discuss strategic fundraising and technological challenges, presenting solutions, conducting live presentations, and managing a sales pipeline to meet annual revenue goals.

The Associate Director will co-lead Research product strategy and innovation efforts by creating market-responsive new products, testing them, supporting go-to-market processes, and liaising with internal Research teams. This role also involves managing and coaching junior researcher staff and serving as the collateral lead for creating compelling external deliverables.

The Director will set, build, and maintain the overall security strategy for the company, overseeing regulatory audit readiness for SOC 2 Type II and PCI DSS, and establishing compliance metrics and KPIs. This role also involves leading policy and framework oversight, guiding risk assessment methodology, and managing third-party risk posture.

This role is responsible for leading the global hosting strategy, internal IT operations, and the security/compliance function, focusing on operational excellence across cloud environments and corporate systems. Key duties include ensuring maximum uptime, robust disaster recovery, optimizing infrastructure costs, and maintaining regulatory compliance.