Solovis

The Vice President of Client Support is responsible for maintaining effective client service by utilizing product knowledge, leveraging support best practices, and optimizing self-service options. This leadership role involves managing geographically dispersed support personnel to ensure adherence to procedures and SLAs, while scaling operations globally through strategic initiatives.

The Senior Technical Support Engineer provides in-depth Tier 3 technical support for the software platform, focusing on troubleshooting, documenting, and resolving the most complex technical issues reported by clients. This role also involves collaborating across departments and mentoring junior team members.

The Senior Cloud Engineer will be responsible for maintaining and enhancing the cloud infrastructure, focusing on optimizing operations to ensure cost efficiency, high performance, scalability, and reliability of services. Key duties include maintaining 99.9% availability, consistently reducing cloud operating costs, ensuring system scalability, and achieving security compliance like ISO 27001.

The Account Executive is responsible for overseeing the entire sales cycle to optimize pipeline conversion, from initial contact to deal closure, while achieving quarterly sales objectives for software and associated services. This involves proactive prospecting, qualifying leads, and developing relationships at all levels within prospective customer businesses in the medium and large enterprise market.

The Manager, Demand Generation will be responsible for managing marketing programs to maximize response rate and ROI, driving the execution of programs including strategic planning and ownership of the campaign roadmap. This role involves collaborating with various internal teams to influence marketing efforts and apply best practices for new sales.

The Senior Manager, Product Marketing will translate product value propositions into compelling public-facing communications, acting as the product evangelist and organizing product launches. Key duties include creating sales materials, ensuring on-schedule product launches, and developing external content to drive demand generation and improve lead quality metrics.

This executive role leads the revenue operations team, processes, and tools to drive world-class Go-To-Market (GTM) team productivity and acts as a strategic partner to GTM leadership. Key duties include managing annual planning, forecasting accuracy, territory design, reporting implementation, and sales enablement functions.

This role is responsible for leading the global hosting strategy, internal IT operations, and the security/compliance function, focusing on operational excellence across cloud environments and corporate systems. Key duties include ensuring maximum uptime, robust disaster recovery, optimizing infrastructure costs, and maintaining regulatory compliance.

The Senior Revenue Operations Analyst will oversee sales forecasting and representative training to ensure high accuracy, while also developing and implementing KPI reporting systems aligned with sales goals. This role is responsible for designing and enhancing Go-To-Market systems like Salesforce and implementing lead generation workflows to boost conversion rates.

This role supports the delivery and continuous improvement of core business systems, translating business strategy into clear system needs and priorities for platforms like Salesforce and NetSuite. The manager partners with functional teams to shape scope toward reusable patterns and drives alignment across the full change lifecycle from intake through post-launch performance.