Twilio

Build the future of communications.

Sales Operations Planning Manager

OperationsOperationsFull TimeRemoteTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

California + 5 moreAll locations: California, Connecticut, New Jersey, New York, Pennsylvania, Washington

Posted

4 days ago

Salary

$128.6K - $170K / year

Bachelor Degree6 yrs expEnglish

Job Description

• Lead the annual and semi-annual target-setting cycles • Define top-down targets while collaborating with department heads • Develop unique target setting methodologies across segments of our business • Lead the development and maintenance of customer segmentation to identify growth opportunities • Identify the 'tipping points' in the customer journey • Work with Sales and Finance to ensure targets enable Twilio to achieve broader strategic goals • Present target proposals to senior leadership • Refine the planning process to reduce 'planning lag' and improve accuracy of projections

Job Requirements

  • 6+ years of experience in sales operations or revenue operations for a CPaaS organization
  • Have deep understanding of the key metrics/levers for a GTM organization (productivity, capacity, top of funnel, pipeline, etc.)
  • Completed 2 rounds of annual planning within a GTM organization
  • Strong analytical skills with proficiency in data manipulation and reporting tools
  • Highly collaborative, with the ability to build strong partnerships with and influence GTM, Finance, and Product teams
  • Strong project management and process mapping skills, with the ability to distill complex problems into actionable steps
  • Excellent verbal and written communication skills
  • Strong interpersonal skills, including active listening; written/verbal communication; and ability to influence/align on priorities.

Benefits

  • health care insurance
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave

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