Drawing from deep experience working with small employers, Optimyl has found the “optimal” balance.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

United States

Posted

53 days ago

Salary

$55K - $60K / year

Bachelor Degree2 yrs expEnglish

Job Description

• Manage ongoing service relationships with brokers and employer clients in the small and mid-sized employer market • Support retention and renewal efforts through proactive, high-quality client service • Serve as a primary point of contact for service-related inquiries and issue resolution • Use internal systems and tools (CRM, reporting, surveys) to track performance and support continuous improvement • Coordinate with third-party vendors to ensure service delivery meets Optimyl standards • Partner cross-functionally with Sales, Underwriting, and Operations teams • Gather and share broker and client feedback to inform product, pricing, technology, and marketing decisions • Maintain working knowledge of agent licensure requirements and commission processes

Job Requirements

Bachelor’s degree or equivalent relevant experience
2–5+ years of experience in account management, customer service, or sales within health insurance or employee benefits
Experience supporting small and mid-sized employer health plans (level-funded, self-funded, stop loss, or fully insured preferred)
Proven ability to manage multiple accounts and priorities effectively
Strong relationship management and problem-solving skills
Proficiency with Salesforce or a comparable CRM, and standard business tools (Outlook, Excel, PowerPoint)
Excellent written and verbal communication skills
Ability to work independently and collaborate effectively in a remote environment
Insurance license required by law; company-sponsored if not already held and must be obtained within 60 days of hire