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Role Description

The Sr. GTM Technology Specialist (internally titled Sr. Marketing Technology Specialist) serves as the primary architect and administrator of Aledade’s Growth technology stack. You will be the "fingers-on-keys" expert responsible for the health, integration, and optimization of our sales and marketing tools (including Outreach, ChiliPiper, and Gong). This role balances technical execution with strategic support, ensuring our Growth organization has the documented processes and high-performing systems needed to execute complex healthcare strategies at scale.

We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home within the US or be based from Bethesda, MD office.

Primary Duties

• Be the “fingers on keys” subject matter expert (SME) and operational support of the Growth technology stack including Outreach.io, ChiliPiper, etc. - includes maintenance of existing systems (upgrade scheduling, people changes, etc.)
• Support the adoption of the technology stack working across Growth Development and Network development; ensuring we are effectively working in our tools, including the development of process, documentation, and reporting.
• Support evaluation of existing technology and the investigation, implementation, rollout of new technology including costs, training, process implications.

Qualifications

• Bachelor's degree or relevant, equivalent work experience in marketing or sales operations
• 3+ years in a marketing operations or sales operations management role
• 3+ years managing/implementing a variety of growth-enablement tools including Outreach.io, ChiliPiper, Zoominfo, Gong, Chatbot, Captello, Salesforce.com, etc.
• Project management skills managing the implementation/rollout of changes and systems

Requirements

• 1+ years healthcare industry experience
• Excellent communication skills
• Proven success in working cooperatively in a team-oriented matrixed environment with the ability to influence and interact with all levels
• Can manage multiple priorities and drive progress in an ambiguous, fast-paced environment
• B2B and/or B2C/DTC event experience, with preference for those with both
• Demonstrated ability to synthesize and summarize significant and complex sets of information into meaningful, clear, non-technical communications, personally authored and packaged using tools like Google docs and Microsoft PowerPoint.
• Great organizational skills
• Self-motivated and able to work remotely with little to no supervision

Physical Requirements

• Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
• Ability to travel 10-15%

Benefits

• Flexible work schedules and the ability to work remotely are available for many roles
• Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
• Robust time-off plan (21 days of PTO in your first year)
• Two paid volunteer days and 11 paid holidays
• 12 weeks paid parental leave for all new parents
• Six weeks paid sabbatical after six years of service
• Educational Assistant Program and Clinical Employee Reimbursement Program
• 401(k) with up to 4% match
• Stock options
• And much more!