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Liquibase

Fast database change. Fluid delivery.

Mid-Market Customer Success Account Executive

Account ExecutiveSalesFull TimeRemoteMid LevelTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

$10K - $150K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

• Own a portfolio of 100+ accounts and run a disciplined cadence of engagement across renewal timelines, adoption milestones, and expansion triggers • Drive Liquibase adoption by ensuring complete consumption of licensed seats and capabilities—full consumption guarantees renewals and unlocks expansion • Build trusted-advisor relationships with team leads, engineering managers, directors, and VPs of Engineering • Manage the full renewal cycle: protect existing revenue, convert customers to multi-year agreements, and negotiate favorable terms • Identify and close expansion opportunities through genuine understanding of customer challenges and where Liquibase can deliver additional value • Leverage self-service onboarding materials and light-touch enablement to guide customers through adoption, engaging Technical Advisors when accounts need deeper technical assistance • Conduct all customer engagement virtually via Zoom—minimal travel required • Execute a high-cadence territory plan across your portfolio, prioritizing accounts by renewal date, adoption health, and expansion potential • Manage pipeline and revenue forecasting with discipline and accuracy • Maintain customer and deal information in HubSpot • Align with VP of Customer Success on territory strategy and account priorities • Partner with Technical Advisors to accelerate product adoption in accounts that need hands-on technical enablement

Job Requirements

  • 2+ years in customer success, account management, or inside sales—with quota-carrying experience (renewals, expansion, or both)
  • Demonstrated ability to manage a high volume of accounts with a structured, disciplined approach
  • Experience driving product adoption and translating usage into renewal confidence and expansion conversations
  • Comfort engaging engineering leaders (team leads through small-company VP) and adjusting your communication style to the audience
  • Working knowledge of DevOps toolchains, CI/CD, database management, or application development workflows—or a strong willingness and aptitude to learn quickly
  • Genuine curiosity about how technical teams work and a desire to understand customer workflows deeply enough to create value
  • Bachelor’s degree or equivalent experience

Benefits

  • Remote First culture with potential for company-wide in-person gatherings
  • Home office allowance
  • Meaningful equity
  • Comprehensive health, vision, and dental benefits (country dependent)
  • Generous paid time off and paid holidays
  • 401k match program (US only)
  • No punks, no jerks culture
  • Growth opportunities within the company

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