• Develop comprehensive Account plans with trackable metrics and KPIs. • Creating and monitoring targets for the national sales department. • Building a trusting and professional relationship with clients. • Meeting with clients and account managers. • Ensuring that all accounts are looked after and maintained. • Supervising and managing regional salespeople in your department. • Following up on complaints and queries on behalf of clients. • Promoting new services and products to clients in your department. • Reporting to senior management on the status of your accounts. • Taking a leading role in presentations and proposals for national accounts. • Monitoring and identifying market trends, competitive advantages, etc.