SmithRx
SmithRx is a tech-forward PBM committed to changing the way pharmacy benefits are managed.
Clinical Account Manager
Location
Texas + 1 moreAll locations: Texas, Utah
Posted
3 days ago
Salary
Not specified
Seniority
Senior
Bachelor Degree5 yrs expEnglish
Job Description
• Collaborates with clients and account managers to provide clinical expertise, including insights on drug spend and utilization, clinical management strategies, medication alternatives, and formulary compliance.
• Provides superior clinical consultation and clinical account management with a focus on client satisfaction, client retention, and trend management.
• Analyzes claims data to identify trends and cost savings opportunities.
• Comprehends and effectively explains formulary and clinical program's value proposition to clients.
• Supports communications of formulary changes and program updates for internal and external partners.
• Recommends clinical programs for clients to provide cost savings to clients and members.
• Stays current with market trends and provides clinical market intelligence to clients
• Communicates drug information to clients and responds to plan-specific clinical inquiries
• Creates and updates clinical marketing materials.
• Collaborates with and provides guidance to account management on clinical aspects of client quarterly reviews (QBRs) – quarterly spend, trends, benchmark updates for pharmacy benefits
• Able to incorporate treatment and practice guidelines into client presentations, including up-selling opportunities
• Analyzes data and interprets drug benefit designs. Clearly communicates analytical and reporting needs to supporting departments
Job Requirements
- Bachelor’s and Advanced Degree in Pharmacy, RPh or Pharm D
- Current and unrestricted Pharmacist license (any state)
- 5+ years of experience working as a licensed pharmacist
- 3+ years of working knowledge of healthcare benefits, account management, pharmacy benefits, or commercial health insurance preferred
- 3+ years of experience working in a client-facing role with external clients (beyond patients and prescribers) required
- Executive-level communication (including developing & delivering formal presentations) and interpersonal skills required
- A passion for the customer experience and customer satisfaction
- Dedicated to solving difficult problems together in collaboration with the broader team
- Self-driven, results-oriented work ethic with a positive outlook
- Ability to take the initiative with little to no direction
- Empathic communicator with a consultative approach, able to see things from another person's point of view
Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
- Flexible Spending Benefits
- 401(k) Retirement Savings Program
- Short-term and long-term disability
- Discretionary Paid Time Off
- 12 Paid Holidays
- Wellness Benefits
- Commuter Benefits
- Paid Parental Leave benefits
- Employee Assistance Program (EAP)
- Well-stocked kitchen in office locations
- Professional development and training opportunities
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