• Own and manage end-to-end project execution for supplemental vendor implementations and enhancements, including planning, coordination, testing, go-live, and post implementation stabilization. • Provide ongoing vendor oversight to ensure performance, compliance, and service quality across all assigned supplemental vendors. • Partner closely with Operations, Compliance, IT, Finance, and Member Experience teams. • Act as a single point of accountability for assigned vendors and implementations. • Translate operational and regulatory requirements into actionable vendor expectations.