• Assist in onboarding newly assigned properties by inputting data into Rent Manager and sending introductory communications to tenants. • Manage tenant communication professionally via phone and email, including lease follow-ups, service requests, and general inquiries. • Enter rent rolls, lease renewals, and maintenance-related notes accurately into Rent Manager. • Coordinate with building supers to facilitate unit and boiler access, manage invoice receipts, and support payment processing. • Populate lease templates with rent details, scheduled increases, and relevant regulatory codes; ensure timely delivery to tenants. • Track pending tenant responses, maintain system updates, and deliver accurate reporting for internal use and court submissions.