• Independently leads people relations matters, including investigations and formal resolution processes • Conduct thorough and unbiased investigations including interviews and analysis • Provide coaching and guidance to leaders on handling performance, behavior, and policy issues in a supportive yet consistent manner • Analyze trends in employee concerns and proactively recommend solutions to enhance workplace culture • Collaborate with legal, compliance, and HR partners to ensure the best outcomes and minimize risk • Maintain detailed and timely documentation of cases while ensuring alignment with legal and policy standards • Assist in training leaders and employees on people relations topics such as respect in the workplace, conflict resolution, and communication • Represent the people relations team in cross-functional HR initiatives or projects • Contribute to the continuous improvement of people relations policies, processes, and systems