Role Description

Under general supervision and reporting to Vice President of NDT/Metrology, the Director of Quality Operations serves as a vital link between the Prime Aerospace customers, their suppliers, and the Trigo ADR Quality Assurance field team for executing and expanding on key initiatives inside of the supplier quality organization. Applicants must have experience in aerospace manufacturing and hands-on quality expertise. The ideal candidate will have demonstrated problem-solving skills and the ability to be flexible in high-pressure situations. Travel required of up to 25%.

• Build an organization including management and working teams, deployed within regional zones, to support SMS’ business plan and objectives.
• Deploy the necessary team to a wide range of commodity suppliers throughout the US and International.
• Responsible for procedures, processes and Quality System development and implementation.
• Participate in Business Development opportunities, including presentations, RFP responses and contract development.
• Oversee training development and implementation across the organization.
• Expertise with AS9145 (APQP/PPAP), root cause analysis and corrective actions, FMEA, Statistical Process Control, Gage R&R etc.
• Direct formal/informal problem-solving initiatives within the supply base.
• Lead, motivate and coach a diverse set of quality engineers and managers tasked with exceeding customer requirements.
• Design, implement and document procedures and process control, testing and inspection requirements and process improvement.
• Establish and implement metrics (process capability, control charts, yield) for measuring effectiveness and to enable managers to make sound product quality decisions and planning.
• Establish collection of analysis systems of statistical data to predict trends that will affect improvement of product quality.

Qualifications

• Bachelor of Science in Mechanical Engineering, or other STEM field, or related Field. MBA preferred.
• Minimum 10-15 years Aerospace Quality experience leading large teams.
• Experience in ISO9001/AS9100/AS9145.
• Expertise in Quality Management Systems with preferred qualifications in: ASQ, Six Sigma (Black Belt).
• Must be familiar with FARs/DFARs.
• Knowledge of root cause analysis and corrective actions, FMEA, Statistical Process Control, Gage R&R etc.
• Experienced with delivering Quality management services in the Aerospace Industry.
• Knowledge of Quality Tools & Standards.
• Valid auto insurance.
• Ability to pass pre-employment background and drug screening.
• US citizenship required (Supplier Management Solutions, LLC can restrict hiring to US Citizens when government contracts require us to do so. 8 U.S.C. § 1324b(a)(2)(C).

Benefits

• 12 days paid vacation first year, increasing with service years.
• 10 days paid sick time.
• 11 paid holidays.
• Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents.
• Champ Plan Wellness and Health.
• Free to employees working minimum 20 hours/week with anticipated $30k/annual earnings.
• Participation increases net take-home pay $$$ in most instances.
• Free wellness initiatives.
• Free tele-health.
• Free and discounted RX.
• Auto enrollment (unless tax elections result in negative impact).
• Eligible on the 1st of the month following 30 days of continuous employment; requires monthly 10-minute wellness activity participation.
• 401k retirement savings with match; eligible on the first (1st) of the month following 90 days of continuous employment.
• 100% match of 1st 3% contribution; 50% match of next 2% contribution; IMMEDIATE VESTING.
• Company-provided cell phone, laptop, mobile wi-fi (for business use only).
• Regular Hourly rate for travel time.
• Direct Pay Travel arrangements for flights, hotels and rental cars.
• Travel Reimbursements direct deposited with each payroll.
• Federal rate Mileage reimbursement (.70/mile 2025) when driving personal vehicles on company business.
• Per diem reimbursements for meals and incidentals.
• Overnight trips - Up to $75.
• Leaving home after 4 pm $40.
• $1500 EMPLOYEE REFERRAL BONUS.
• Initial $750 paid upon hire of qualified referred employee (rehires excluded).
• Additional $750 paid upon referral’s full completion of 90 days’ employment.

Company Description

TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.

TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration.