• Promote personal growth, independence, and quality of life for service participants through initial development and ongoing support, monitoring, supervision, and staff training • Build and maintain positive relationships with agency staff, service providers, and individuals/families • Demonstrate knowledge and adherence to GT Mission, Values, and quality service standards • Collaborate with all GT staff and maintain positive working relationships to support team goals and program success • Ensure accuracy, quality, and timeliness of all documentation in compliance with state and agency requirements including HCBS waiver and related requirements • Follow all agency policies and procedures • Monitor and participate in performance improvement initiatives to ensure health, safety, and quality of services for participants • Complete written assignments and reports as required • Maintain all GT trackers accurately and up to date; submit weekly scorecards • Assist participants in forming and sustaining relationships with natural and community supports to promote meaningful community integration and inclusion • Support participants in developing social networks and connections with community organizations to expand valued social relationships • Help participants onboard and access non-Medicaid community supports and resources aligned with Individual Support Plan (ISP) outcomes, including social, educational, and natural supports • Meet with clients, Independent Facilitators, and Regional Center staff for consultation meetings to ensure alignment and support • Enroll clients promptly, ensuring all required documents are processed correctly • Provide instruction and counseling to guide participants in problem-solving and decision-making • Advocate and collaborate with individuals and organizations on behalf of participants including regional center and independent facilitators • Support participants in preparing for, participating in, and implementing spending plans • Provide training and guidance on the Individual and Family Directed Supports Option for participants considering directing services and supports in all models • Assist with managing the Individual & Family Directed Budget under all models • Coordinate services with the Financial Support Services provider for participants self-directing services, including guidance on using the Participant-Directed Budget • Provide information and support for recruiting, hiring, managing, training, evaluating, and changing support staff under the Employer of Record Model • Provide guidance on staff financial forms, qualifications, and record-keeping requirements under the Employer of Record Model • Ensure participants and families understand responsibilities related to participant direction, including reporting expenditures and other relevant requirements • Identify and participate in tabling events, Self-Determination conferences, resource fairs, and networking opportunities to promote services and build community connections • Educate participants and external stakeholders about Self-Determination principles and GT processes • Travel will be required to attend events, conferences, training, and other related activities • Deliver regular presentations to Independent Facilitators and external stakeholders to share program updates and strengthen partnerships • Perform other duties as assigned