• Administer employee benefit programs, including medical, dental, vision, FSA, retirement, and ancillary benefits. • Manage new hire benefit enrollments and process qualifying life events (QLEs). • Complete manual enrollments with carriers as needed. • Maintain and update dependent, beneficiary, deduction, and benefit group records in the HRIS. • Upload and administer mobile phone stipend deductions. • Support open enrollment execution and employee communications. • Review and reconcile monthly benefits billing for accuracy. • Conduct regular audits of benefit deductions, enrollments, and payroll files. • Support FSA payroll deductions and ongoing reconciliation. • Provide initial, day-to-day employee support for basic benefits questions. • Serve as a first point of contact for benefits inquiries, escalating complex issues when appropriate. • Partner with internal stakeholders and vendors to resolve benefit-related issues efficiently. • Ensure benefit administration aligns with applicable laws and regulations, including ACA, COBRA, FMLA, ADA, 401(k), OSHA, and other relevant requirements. • Maintain accurate records within HRIS and benefits systems, with a strong emphasis on data integrity. • Support benefits processes within UKG and related systems.