• The Therapist, while working remotely (from home), will ensure the quality of services to clients. • Coordinate day-to-day operations of the program. • Recommend and implement changes that would improve the delivery of services. • Provide direct service counseling, ongoing counseling, prevention services, and education services to adults, families, and youth. • Directly supervise remote (from home) clinical staff. • Answer all chats & texts in a timely and professional manner while meeting agency goals. • Effectively assess clinical situations and needs of all chatters. • Provide quality assurance of the program's service delivery. • Complete clinical documentation thoroughly, clearly, and accurately. • Forward internal referrals to the appropriate program(s) with all required information in a timely manner. • Monitor call-in times for clients placed on a 72-Hour Suicide Watch or Safety Follow-Up. • Will be required to work beyond his/her shift with no advance warning if the crisis situation warrants or if required paperwork is not complete at the end of the shift. • Attend all required meetings and training courses, even if they fall outside of the regularly scheduled shift. • Comply with and assure compliance by staff with the agency's standard of care for service delivery. • Ensure quality service delivery including clinical care and all associated documentation. • Take an active role in ad hoc committees and work groups as assigned by the Manager or Director of Programs. • Provide instruction and training for interns and staff. • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.