• Own a portfolio of complex, enterprise, and high-touch accounts • Develop, manage and generate expansion revenue through cross-sell and upsell • Plan and map out expansion plans using whitespace analysis • Manage CRM opportunities throughout the entire sales process • Contribute to account-based marketing initiatives • Lead complex, multi-product bids and proposals • Prepare executives for key meetings with materials and account strategies • Conduct regular business reviews to discuss account health and milestones • Facilitate workshops and discovery sessions with client executives