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Job Description:

SUMMARY
Responsible for input of all claims into the Claim System via telephone, fax, e-mail and mail. Claims are researched through various programs in order to obtain necessary data for effective handling. Position is also responsible for maintaining property damage. Customer provides files to include sending notification of the customer carrier to the claimant, adverse carrier and insurance agent. Responsible for assigning claim files upon direction of the Claim Managers. Position provides a great amount of support to the claim adjusters which in turn allows the adjusters to expedite the handling of the claim


ESSENTIAL FUNCTIONS
Entering new losses into Claim System
Researching new losses
Assigning new losses
Assisting with covering the phones at the front desk


ADDITIONAL RESPONSIBILITIES
Performs other duties as assigned

Handling shared intake email accounts with appropriate sense of urgency 
Providing documentation to billing department in a timely manner


EDUCATION
H.S. diploma/GED


EXPERIENCE
One (1) year or more experience in clerical work


SKILLS
Demonstrates customer service skills.
Ability to type 40-45 wpm
Strong verbal and written communication skills.
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
Ability to work independently and as a member of a team.
Possesses flexibility to work in a fast paced, dynamic environment.
Capable of multi-tasking, highly organized, with excellent time management skills.
Detailed oriented with excellent follow-up practices.


KNOWLEDGE
Computer & data entry skills; beginner level.


LICENSES

TRAVEL
0-10%

Applicants from Colorado, Connecticut and Washington State:
The hourly rate for this position ranges from $18.25

Ryder offers comprehensive health and welfare benefits, to include medical, 
prescription, dental, vision, life insurance and disability insurance options, as well as 
paid time off for vacation, illness, bereavement, family and parental leave, and a tax advantaged 401(k) retirement savings plan
 

Job Category

Risk Management

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Hourly

Minimum Pay Range:

20.50

Maximum Pay Range:

20.50

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

For more information about benefits, click here to download the comprehensive benefits summary.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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