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Hallam

The B2B marketing agency helping brands be known, trusted and chosen before the search begins. B Corp™ certified.

Freelance User Researchers

User ResearcherUser ResearcherContractRemoteSeniorTeam 51-200Since 1999Company SiteLinkedIn

Location

United States

Posted

1 day ago

Salary

Not specified

Seniority

Senior

Bachelor DegreeEnglish

Job Description

• Support our Experience Department on upcoming B2B website and digital experience projects • Deliver research that shapes decisions to help teams and clients understand users • Reduce risk and make confident experience choices • Work across a mix of B2B projects including website rebuilds, UX audits, user testing, and CRO research • Provide retainer-based research support and mini audits • Synthesize research into actionable insights

Job Requirements

  • Experienced user researcher with a strong track record delivering practical, insight-led research for B2B websites and digital experiences
  • Experience conducting user interviews with buyers, decision-makers, and end users
  • Ability to identify meaningful patterns around motivations, barriers, language, and trust
  • Comfortable running website user testing across live sites, prototypes, and wireframes
  • Experience conducting competitor analysis and UX heuristic reviews
  • Understanding of CRO and optimisation in B2B contexts
  • Highly skilled at synthesising research into clear outputs that designers, strategists, and clients can act on
  • Effective communication skills
  • Experience in agency environments

Benefits

  • Flexible working arrangements
  • Professional development opportunities

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