• Create, evolve, and promote guiding principles for client engagement to ensure alignment with long-term strategic objectives. • Translate AI capabilities into real-world business value—cost savings, efficiency, customer engagement.** • Design AI-powered products and services that align with client needs. • Accelerate enablement and collaboration with the sales organization to improve effectiveness, ensuring they have the tools and knowledge to drive successful client engagements. • Ensure consistency across engagement methods and approaches to deliver predictable, high-quality results for clients. • Engage in ideation sessions with clients to provide forward-looking insights and innovative strategies tailored to their business needs. • Deliver strategic advisory services, guiding clients through digital transformation and technology modernization driving deeper relationships and long-term growth • Co-develop sales strategies and solution engagement approaches alongside the sales team to maximize opportunity win rates. • Help shape sales opportunities by refining solution design, ensuring alignment with client objectives, and adding value throughout the process. • Lead pursuit teams to drive client confidence and secure key wins. • Ensure alignment to client business objectives post-signature to guarantee seamless delivery and successful outcomes. • Evangelize success stories by showcasing client wins, fostering advocacy, and demonstrating the impact of NRI’s solutions. • Lead and participate in CIO roundtables and executive engagements to build and strengthen high-level client relationships. • Represent NRI North America at partner events, articulating the company’s vision and innovative solutions. • Provide guidance to practices, shaping the development of skillsets and offerings to ensure they align with market needs and client demands. • Drive new offering creation, ensuring NRI remains ahead of market trends and client expectations. • Serve as the communication bridge between sales, delivery, operations, marketing, and the Innovation Team, ensuring insights and feedback flow consistently across departments. • Use client and market feedback to refine offerings, shape go-to-market strategies, and continuously improve service delivery.